CV

About Menia Voevoda

Menia Voevoda leads a distinguished hospitality consultancy and management company, drawing on her extensive experience as a hotelier and strategic advisor. She brings a wealth of knowledge to her clients with a diverse background that includes numerous roles in luxury hotels and advisory firms both in Greece and internationally. With her team of seasoned hospitality professionals, Menia offers a comprehensive range of services designed for hotel owners and investors aiming to succeed in their hotel investments. Services include operational assessment and optimization, guest experience strategy, staff recruitment and training, financial analysis & KPI's development, pre-opening support & guidance.

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Core Competencies

Hotel Strategy Hotel Preopening Financial Management Sales & Marketing Staff Training Staff Recruitment Market Research Guest Experience Management KPI's Development Website Development & Guidance

Professional Experience

2022-2024

Operations Director & Airotel Group of Hotels

I efficiently organized and managed operating for six hotels, consistently meeting budget goals while enhancing operational and financial efficiency. I conducted market trend assessments to drive strategic business decisions and portfolio growth for Capital H Hotel Management. Additionally, I coordinated pre-opening management teams and performed a highest and best-use for new hotel investments.

2020-2022

Operations/Projects Director & Hotelbrain International

I have successfully launched a sustainable hospitality project in Santorini and a 300-bed resort in Cyprus during the pandemic. Throughout the development phases, I provided continuous consultancy and support. Additionally, I created 12 business plans, 5 due diligence reports, 2 feasibility studies for investors, while enhancing operational consistency with a comprehensive 300-page standard operating procedures report.

2016-2020

General Manager & Nikki Beach Santorini & Katikies Resort

As the General Manager of Nikki Beach Santorini, I effectively trained teams for a smooth transition pre-opening to full operations, promptly addressing maintenance issues and achieving high guest evaluation scores. I improved guest KPIs by 0.8 points on Booking.com through a robust performance evaluation system. In my role as General Manager of Katikies, I secured a 91.8% score in the LQA audit in 2018 by implementing systematic departmental training according to SOPs. I also met financial targets by enhancing departmental sales through strategic marketing initiatives and partnerships with regional and international OTAs.

Education

2020-2022

Strathclyde Business School

Executive MBA

2006-2008

Cass Business School

Msc Management

2002-2006

University of Macedonia

Bsc Business Administration

Interests

Volunteer for “Reading for Other People” a non-profit organization assisting people with permanent vision impairment problems to have access in literature
Mentor for “Be Your Own Boss”, the Enterprise Program of Prince’s Trust International in Greece, implemented by Corallia, mentoring young people to explore the practical side of starting and running a business
Mentor for ACEin Center, the incubation and acceleration center of the Athens University of Economics and Business that is supporting potential young entrepreneurs and researchers to turn their innovative entrepreneurial ideas or scientific research results into a sustainable business model.
Literature, Interior Design, Traveling, Restoring old objects, Decorative Constructions